Fidelity Inspection & Consulting Services

 

Fidelity Inspection & Consulting Services (FICS), is a subsidiary of Fidelity Residential Solutions (FRS) and as such, is also a member of the Fidelity National Financial, Inc. (FNF) family of companies (NYSE: FNF). FICS specializes in providing property inspection services to buyers and sellers of real estate with a focus on relocation services. Our expertise lies in the fact that in managing the inspection process and providing consulting services. The knowledge of our staff assures that our customers receive direct answers with a focused attention on quality.

Customer Satisfaction
We are known and respected for our ability to provide technical assistance during the property inspection process. Our one-on-one review of the inspection issues is the benchmark of our customer relations.

Expertise
Our goal is to transcend the ordinary and go the extra mile! We strive to provide the most comprehensive, streamlined and quality service with the highest level of convenience for our customers. You can rely on our highly dedicated, trained and skillful professional associates to assist you with a wide range of winning solutions.

Service First, Foremost….in everything we do!
We understand the importance of providing outstanding service in every transaction. It is with this dedication that we established our “Service First Metrics” used internally to evaluate service team performance and externally to evaluate the services provided by our vendors. The file-by-file measurement ensures that our Customer Partners can expect the very best in every transaction.

Mission Statement:
To partner with our customers to effectively manage risk by providing customized inspections, training and consulting services in a flexible manner to meet the changing needs of the industry.

Memberships
FICS and its employees are proud to participate in industry associations; we have memberships in the following:

  • ERC – Employee Relocation Council
  • NACHI – National Association of Certified Home Inspectors
  • IAQA – Indoor Air Quality Association
  • AARST – American Association of Radon Scientists and Technologists
  • CIAQ – EPA Federal Interagency Committee of Indoor Air Quality

 
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